Technical Support
Viinex offers technical support free of charge for the entire duration of the Developer License, exclusively to the partner and not to any third-party. While Viinex strives to respond promptly to all technical support inquiries, the response time cannot be guaranteed under the terms of free technical support.
Partners may also opt for fee-based technical support, subject to the terms of a technical support agreement. This type of support comes with a guaranteed response time and does not include time spent on detecting and correcting errors.